FAQ

What payment methods do you accept?

We accept a variety of payment methods, including Visa, MasterCard, American Express, Maestro,  Apple Pay, and PayPal.

Do you offer international shipping?

Yes, we offer international shipping.

What is your refund policy?

Please click here to learn more about our return policy.

How can I track my order?

You can track your order by going to the "Track Order" section on the home page

What should I do if I receive a damaged item?

If you have received a damaged item, then you can request to exchange it by contacting us. To learn more about our refund policy, please click here

Can I change or cancel my order after it has been placed?

Yes, you can always change or cancel your order after it has been placed.

How long will it take for my order to arrive?

Depending on where your order is being shipped to, it may take anywhere from 6 to 12 business days on average. 

Is my personal information secure when I make a purchase?

Yes, your personal information including your phone number and email are all secure.

Do you offer customer support, and how can I contact you?

Yes, we do offer customer support and will be happy to answer any questions. You can contact us by clicking here.